The Mall in Columbia FAQs
GENERAL INFORMATION
The Mall in Columbia’s hours are Monday–Thursday from 11AM–8PM, Friday–Saturday from 10AM–8PM, and Sunday from 12PM–6PM.
The Mall in Columbia’s phone number is 410.730.3300.
The Mall in Columbia’s address is 10300 Little Patuxent Parkway, Columbia, MD 21044.
The exit you take to get to The Mall in Columbia is Exit 20B off Route 29 South.
The nearest city to The Mall in Columbia is Baltimore, which is 20 miles away, and Washington, D.C., which is 25 miles away.
Yes, The Mall in Columbia supports mall walkers, as they are welcome beginning at 7am Monday through Saturday and 9am on Sundays.
You can find job openings for The Mall in Columbia by visiting www.themallincolumbia.com/en/jobs.
Only service animals are allowed at The Mall in Columbia.
Yes, backpacks are allowed at The Mall in Columbia.
The parental guidance policy at The Mall in Columbia requires that guests under the age of 18 must be accompanied by a parent or supervising adult age 21 or older after 4pm on Fridays and Saturdays.
The smoking policy at The Mall in Columbia is that smoking is prohibited within 50 feet of the mall.
No, scavenger hunts are not allowed at The Mall in Columbia.
Yes, the Marriott Lakehouse is located near The Mall in Columbia just north of Whole Foods. For more information you can visit the Howard County Visitors Bureau website at https://www.visithowardcounty.com/.
Yes, for information about local attractions near The Mall in Columbia, you can visit the Howard County Visitors Bureau website at https://www.visithowardcounty.com/.
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
The restrooms at The Mall in Columbia are located on the lower level in the food court and off center court, as well as outside near the plaza entrance.
The family restrooms at The Mall in Columbia are located on the lower level in the Food Court.
Yes, there is a place dedicated to nursing at The Mall in Columbia, as there is a family restroom in the Food Court and Nordstrom also provides a nursing area.
General seating areas at The Mall in Columbia are located throughout the mall with the largest area in Center Court near Dunkin’.
SERVICES
Yes, The Mall in Columbia has a children’s play area located on the lower level of the mall in front of JCPenney.
Yes, there are children’s activities at The Mall in Columbia, including Family Fun Day with Miss Julie every Thursday at 10 am near Center Court.
Yes, there are designated drop-off or pick-up locations for ride share at The Mall in Columbia located in the West parking lot in front of Main Event, at the Food Court Entrance, and at the Mall Entrance next to the Maple Garage.
Yes, there is a movie theatre at The Mall in Columbia, an AMC with 14 theatres outside near Cheesecake Factory.
No, there is not a farmers market at The Mall in Columbia.
No, there is not a dog park at The Mall in Columbia.
Yes, there is a carousel at The Mall in Columbia at the entrance located next to Seasons 52 near the Main Plaza.
No, there are not electric scooters at The Mall in Columbia.
Yes, there are massage chairs at The Mall in Columbia on the upper level near the Food Court and near the entrance to the Main Plaza.
No, gift wrapping services are not available at The Mall in Columbia.
The Mall in Columbia Lawn is an outdoor Plaza with shops on the West side of the mall near Restaurant Row.
Yes, curbside pickup is available at The Mall in Columbia throughout parking lots and decks.
There are no taxi services at The Mall in Columbia but one can be called for pick up; pick up is recommended to be at the West lot near Restaurant Row.
No, there are no shuttle services available at The Mall in Columbia.
Yes, The Mall in Columbia offers jump starts; please call Security at 410.730.3302.
The lost vehicle protocol at The Mall in Columbia is to call Security at 410.730.3302.
The towing protocol at The Mall in Columbia is that there is no overnight parking.
No, there is not a foreign currency exchange at The Mall in Columbia.
No, there is not a sales tax return service for international travels at The Mall in Columbia.
STORES & DINING OPTIONS
Yes, there is outdoor dining at The Mall in Columbia at Restaurant Row on the West Side of the Mall.
Yes, The Mall in Columbia has options for group dining, but you must contact restaurants directly.
PARKING & VALET
Parking at The Mall in Columbia is free.
Yes, there is free local parking at The Mall in Columbia, including parking garages and a large number of surface parking spaces all directly around the mall.
No, valet parking is not available at The Mall in Columbia.
Yes, there are electric car charging stations in The Mall in Columbia parking lots throughout the mall lots and garages.
No, there is no preferred family parking at The Mall in Columbia.
SECURITY
You can contact mall security at The Mall in Columbia by calling 410.730.3302; the office is located on the upper level, across from the plaza entrance next to Ann Taylor.
The lost and found at The Mall in Columbia is located in the Security Office, next to Ann Taylor, on the upper level of the mall across from the Outdoor Plaza entrance.
Yes, The Mall in Columbia offers safety escorts; please stop in Security or call 410.730.3302.
No, The Mall in Columbia does not offer police assistance; please call 911 in case of an emergency.
No, The Mall in Columbia does not offer medical assistance, though simple first aid and contact to paramedics can be provided if needed.
Yes, The Mall in Columbia has a K-9/gun sniffing program, as the mall employs a firearm-detecting K9.
AMENITIES
Wheelchairs are available to rent free of charge at The Mall in Columbia in the Security Office across from the Outdoor Plaza entrance near Ann Taylor.
Yes, strollers are available to rent at The Mall in Columbia, as there are single Zoomaroo strollers available for a fee on the upper level near the entrances located by Akira and Hallmark.
The elevators at The Mall in Columbia are located on the First Floor at the Food Court and on the First Floor Next to Restrooms near Center Court.
Yes, charging stations are available at The Mall in Columbia, as there are various chargers throughout the mall in seating areas.
The ATMs at The Mall in Columbia are located in the Food Court, Center Court near Dunkin’, and at the Carousel Entrance.
Yes, there is a USPS drop off at The Mall in Columbia, located near McDonald’s in the Food Court.
Yes, there are bike racks at The Mall in Columbia at most entrances.
MALL FEEDBACK
The Mall in Columbia’s Mall Management office is located on the lower level of the mall near the Food Court at the end of the corridor just past McDonald’s.
Feedback about The Mall in Columbia can be submitted to mallcolumbiaadmin@ggp.com.