Shift Leader/Keyholder at Miniso

Paul Dowling

Job Opportunity at Miniso in The Mall in Columbia

Full Time
Posted Fri, Oct 29
Paul Dowling

MINISO USA is currently seeking enthusiastic Shift Leaders to join our team! The Shift Leader will be able to perform all duties like: help to open/close the store, supervise employees and drive the business.

Responsibilities include, but are not limited to:

  • Execute the customer service environment and excellent service
  • Answer customers' questions about products and give suggestions as necessary
  • Train staff on product knowledge
  • Maintain sales floor presentations, including restocking products as needed
  • Assist in the maintenance of visual merchandising and retail displays
  • Accurately handle all cash and credit transactions, including purchases, returns, using standard cash handling procedures
  • Audit cash drawer and cash receipts, while resolving any discrepancies that may arise
  • Assist in the opening and closing of the retail store location
  • Aid Store Manager in supervising and training retail associates
  • Maintain a professional attitude with customers
  • Contribute to the overall sales goals of the store
  • Stock and organize new products as shipments arrive to the store
  • Communicate effectively with staff (including Store Manager, District Manager)
  • Other duties as assigned by the Store Manager


  • High School Diploma or equivalent
  • Previous retail sales experience, preferably as a keyholder, supervisor, or shift leader
  • Previous cash handling experience
  • Strong interpersonal and communication skills. Ability to effectively communicate with customers, peers, and management
  • Possess strong mathematical skills to be able to count money accurately and precisely
  • Available to work a variety of hours, including mornings, evenings, weekends, and possible holidays

Open availability preferred with availability to work 20-40 hours per week